Privacy Policy

How we collect, use and protect the information you share with us.

Last updated: August 2026. GlobalMedAcademy is a brand and property of Doctyn Innovations Private Limited.

1. Information we collect

We collect information you provide directly and information generated when you use our platform.

  • Identity and contact details — name, email address, telephone number and postal address.
  • Professional details — qualification, medical council registration number, current role and institution, supplied for eligibility verification.
  • Enrolment and learning data — programs enrolled in, module progress, and quiz and examination results.
  • Payment information — processed by our payment providers. We do not store complete card details on our systems.
  • Technical data — IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

2. How we use your information

  • To verify eligibility and process your enrolment
  • To deliver programs, issue certificates and maintain your learning record
  • To administer assessments and issue certification
  • To respond to enquiries and provide learner support
  • To send program updates, event invitations and newsletters where you have opted in
  • To improve our platform, curricula and services
  • To meet legal, accounting and regulatory obligations

3. Sharing your information

We do not sell personal information. We share it only in the following circumstances:

  • Accrediting institutions — where necessary to confirm program completion for accreditation purposes.
  • Service providers — payment processors, hosting providers, email delivery services and analytics providers, each bound by confidentiality obligations.
  • Accrediting bodies — where a program's accreditation requires records of completion.
  • Legal requirement — where disclosure is required by law or by a competent authority.

4. Certificate verification

Our certificate verification page confirms the holder's name, program and date of issue against a certificate ID. This is a deliberate disclosure so that employers and institutions can confirm authenticity. If you do not wish your certificate to be verifiable in this way, contact us and we will discuss the options.

5. Data retention

We retain enrolment and academic records for as long as necessary to support certificate verification and to meet our legal obligations. Marketing preferences are retained until you withdraw consent. Technical logs are retained for a limited period and then deleted or aggregated.

6. Your rights

  • Request access to the personal information we hold about you
  • Request correction of information that is inaccurate or incomplete
  • Request deletion, subject to our record-keeping obligations for issued certificates
  • Withdraw consent to marketing communications at any time
  • Object to or request restriction of certain processing

To exercise any of these rights, write to info@globalmedacademy.com. We respond within 30 days.

7. Security

We apply technical and organisational measures appropriate to the sensitivity of the data, including encryption in transit, access controls and periodic review. No system is completely secure, and we cannot guarantee absolute security of information transmitted to us.

8. Cookies

We use cookies to keep you signed in, remember preferences and understand how the site is used. See our Cookie Policy for detail and for how to control them.

9. Children

Our programs are intended for qualified medical professionals holding an MBBS or higher. We do not knowingly collect information from anyone under 18.

10. Changes to this policy

We may update this policy from time to time. Material changes will be notified by email to registered learners and posted here with a revised date.

11. Contact

Doctyn Innovations Private Limited
Krishe Sapphire Building, Hitech City Road, Vittal Rao Nagar, Madhapur, Hyderabad 500081, Telangana, India
Email: info@globalmedacademy.com  ·  Phone: +91 8019013535